Control Your FastPay Casino Account Settings
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Responsible gambling tools at FastPay Casino include deposit limits, loss limits, session limits, fixed-period or permanent self-exclusion, and a cooling-off period.
These controls are available from the account area. FastPay Casino will not change or remove a limit without your request or consent.
Which Controls Are Available
Choose the control according to what you want to restrict: deposits, losses, session time, or access to the account itself. Self-exclusion and cooling-off are separate options, so check the displayed terms before confirming a setting.
| Control | What it restricts | Practical use |
|---|---|---|
| Deposit limit | Deposits | Sets a boundary for the amount deposited |
| Loss limit | Losses | Sets a boundary based on losses |
| Session limit | Session time | Sets a boundary for time spent in a session |
| Fixed-period self-exclusion | Account access | Creates an exclusion for a selected period |
| Permanent self-exclusion | Account access | Creates a permanent exclusion option |
| Cooling-off period | Account use for a temporary break | Provides a separate short-term restriction option |
The available controls are shown in the account area. Exact amounts, periods and other settings are not confirmed here, so rely on the options displayed before you save a choice.
Where To Set A Limit
Open the account area and look for the responsible gambling section. The exact menu wording is not confirmed, so use the account settings displayed on your screen rather than relying on a fixed label.
- Open the account area.
- Locate the responsible gambling section.
- Choose the relevant control, such as a deposit, loss or session limit.
- Review the amount or period shown before confirming the setting.
Use the same area to review the current setting. Available amounts and time options may depend on the control you select.
How Changes Are Handled
FastPay Casino will never change or remove responsible gambling limits without the player’s request or consent. This rule concerns operator changes and does not confirm how every player-requested change is processed.
- Limits are not changed or removed without your request or consent.
- Check the current setting in the account area after making a request.
- If the displayed setting does not match what you requested, contact support instead of assuming the change was applied correctly.
Self-Exclusion And Cooling-Off
Self-exclusion at FastPay Casino can be set for a fixed period or permanently, while a cooling-off period provides a separate temporary break option. The account area shows the available terms and choices.
Self-Exclusion Options
Use self-exclusion when you want an account restriction rather than a limit on one specific activity.
- Choose a fixed-period option when the account should be excluded for a selected term.
- Choose permanent self-exclusion when a permanent restriction is the option you require.
Cooling-Off Period
A cooling-off period is distinct from fixed-period or permanent self-exclusion. Check the displayed duration and conditions before confirming it.
- Compare the temporary cooling-off option with the available self-exclusion choices.
- Confirm the selected setting only after reviewing the account terms shown on screen.
If A Control Does Not Work
If a responsible gambling tool is not working as expected, contact support immediately. Do not assume that a missing control, failed save or unexpected status means the requested setting has been applied.
- If the control is not visible, check the account area and responsible gambling section again.
- If the setting does not save, record the control selected and the result shown on screen.
- If the displayed setting differs from your request, keep the account details and a screenshot if available.
If the control is still unavailable or does not save, contact the FastPay support team immediately and describe the setting you selected and the result shown in your account.
Related Account Help
Questions about the operator, licence or account rules belong in the legal terms and conditions, where the relevant framework is set out.
For an account-control problem, use support rather than trying to infer an unconfirmed setting or duration from another section of the site.
FAQ
Does FastPay Casino have responsible gambling tools?
Yes. Deposit limits, loss limits, session limits, fixed-period or permanent self-exclusion, and cooling-off are available through the account area.
How do I set a deposit limit?
Open the account area, locate the responsible gambling section and select the deposit limit option. Review the amount shown before confirming it.
Can I set a loss limit?
Yes. Loss limits are available among the responsible gambling controls in the account area. The available setting is shown there.
Can I set a session time limit?
Yes. Session limits are available in the responsible gambling section of the account area. Check the displayed time option before confirming it.
How do I self-exclude?
Open the account area and locate the responsible gambling section. Select the available fixed-period or permanent self-exclusion option and review its displayed terms.
Can I self-exclude permanently?
Yes. Permanent self-exclusion is an available control. Check the account area for the option and its displayed conditions before confirming it.
Can FastPay Casino remove my deposit limit without asking?
No. FastPay Casino will not change or remove a responsible gambling limit without your request or consent.
What do I do if responsible gambling tools are not working?
Check the account area and responsible gambling section, record what appears on screen, and contact the 24/7 live chat through the green tab visible on every page.